Everything you need to know about our PrestaShop modules in one place
1. Is the installation of the modules complicated?
No. Each module is installed in the standard way through the PrestaShop administration (uploading a ZIP file). After installation, you can find the module in the Modules section, where you just need to configure it according to your needs. We also provide detailed documentation in PDF format for most modules.
2. Do I receive technical support and updates?
Yes. We offer technical support and regular updates for every module. If you encounter a problem, contact us directly via email or contact form. We have hundreds of resolved cases behind us and most requests are handled within 24-48 hours.
3. Can I use one module on multiple e-shops?
By default, each module is licensed for one e-shop (one domain). If you operate multiple e-shops and need the module for all of them, contact us for a multi-license or a special price quote.
4. Are the modules translated into my language?
Most of our modules support multilingualism and work with the PrestaShop translation system. If a module is not translated into your language, you can add translations yourself through the administration, or contact us – we can often help with translation.
5. Will the modules affect the speed of my e-shop?
Our modules are optimized for performance and should not significantly affect the speed of your e-shop. Each module is tested on various configurations. If you have concerns or specific performance requirements, let us know – we are happy to provide more information.
6. What if I need a custom modification of a module?
As a digital agency DEENZO, we also offer custom development. If you need to customize an existing module or create something completely new, contact us with a description of your requirements. We have 7 years of experience and hundreds of projects behind us.
7. How often do you release module updates?
We update the modules regularly – especially with new versions of PrestaShop, security updates, or adding new features based on customer feedback. We will inform you about important updates via email.
8. What if I encounter a problem or conflict with another module?
Contact us immediately. Describe the problem, the version of PrestaShop, and ideally send a screenshot or error log. We can resolve most issues quickly – we have experience dealing with conflicts between modules and complex PrestaShop configurations.
If you have any questions that are not covered here, feel free to contact us. The e-shop konverzio.com is constantly evolving and your feedback helps us make it better.