1. BASIC PROVISIONS
1.1 The data controller according to Article 4, point 7 of the Regulation of the European Parliament and Council (EU) 2016/679 on the protection of individuals with regard to the processing of personal data and on the free movement of such data (hereinafter referred to as "GDPR") is:
DEENZO, s.r.o.
Company Identification Number: 50948741
Address: Divinka 133
013 31 Divinka, Slovak Republic
(further referred to as "administrator")
1.2 Contact details of the administrator:
- Address: Divinka 133 013 31 Divinka, Slovak Republic
- Email: info@konverzio.com
- Web: https://konverzio.com
1.3 Personal data refers to all information about an identified or identifiable natural person. An identifiable natural person is a natural person who can be directly or indirectly identified, particularly by reference to a specific identifier such as a name, identification number, location data, network identifier, or one or more elements of the physical, physiological, genetic, mental, economic, cultural, or social identity of that person.
1.4 The administrator has not appointed a data protection officer.
II. SOURCES AND CATEGORIES OF PROCESSED PERSONAL DATA
2.1 The administrator processes personal data that you have provided or that the administrator has obtained based on the fulfillment of your order.
2.2 The administrator processes the following categories of personal data:
- Identification details: first name, last name, company name
- Contact information: email address, phone number, address
- Billing information: Company ID, Tax ID, VAT ID, billing address
- Order details: order history, purchased products, license domains
- Technical specifications: IP address, browser information, cookies
- Payment information: information about payments (without credit card details)
3. LEGAL REASON AND PURPOSE OF PROCESSING PERSONAL DATA
3.1 The legal reason for processing personal data is:
a) Fulfillment of the contract according to Article 6(1)(b) of the GDPR
- Purpose: order processing, product delivery, provision of technical support, billing
- Provision of data: It is essential for the conclusion and performance of the contract.
b) Legitimate interest of the administrator according to Article 6(1)(f) of the GDPR
- Purpose: fraud protection, debt collection, improving services
- Legitimate interest: protection of the business interests of the administrator
c) Consent of the data subject according to Article 6(1)(a) of the GDPR
- Purpose: sending marketing messages, newsletters, business offers
- Consent: can be revoked at any time
d) Fulfillment of a legal obligation according to Article 6(1)(c) of the GDPR
- Purpose: accounting, revenue tracking, tax obligations
3.2 There is no automatic individual decision-making by the administrator in accordance with Article 22 of the GDPR.
4. DATA RETENTION PERIOD
4.1 The administrator stores personal data:
a) For the purposes of fulfilling the contract:
- for the duration of the contractual relationship and subsequently for 10 years for the assertion of any claims
b) For accounting and tax purposes:
- 10 years from the end of the accounting period (Accounting Act)
c) For marketing purposes:
- until the consent is revoked, but no longer than 5 years from the last contact
d) For technical records (logs):
- maximum 12 months
4.2 After the retention period has expired, the administrator will delete or anonymize personal data.
5. RECIPIENTS OF PERSONAL DATA
5.1 The recipients of personal data may include:
a) Subcontractors of the administrator:
- hosting service providers
- payment gateway providers (PayPal, Stripe, ComGate)
- email service providers
- providers of analytical services (Google Analytics)
b) Authorized authorities:
- tax authorities, courts, bodies involved in criminal proceedings
5.2 All subcontractors are required to adhere to appropriate security measures and process data only based on the instructions of the administrator.
5.3 The administrator does not sell personal data to third parties for commercial purposes.
5.4 The administrator does not intend to sell personal data to third countries (outside the EU) or international organizations.
6. YOUR RIGHTS
6.1 According to GDPR, you have these rights:
a) Right to access (Article 15 GDPR)
- the right to obtain information about the processing of your personal data
b) Right to rectification (Article 16 GDPR)
- the right to rectify inaccurate personal data
c) Right to erasure (article 17 GDPR)
- the right to erasure of personal data under certain conditions
d) Right to restriction of processing (article 18 GDPR)
- the right to restrict processing under certain circumstances
e) Right to data portability (Art. 20 GDPR)
- the right to obtain your data in a structured format
f) Right to object (Article 21 GDPR)
- the right to object to processing based on legitimate interest
g) The right to withdraw consent
- Consent may be revoked at any time without affecting the legality of processing.
6.2 To assert your rights, please contact us via email: info@konverzio.com
6.3 You have the right to file a complaint with the Office for Personal Data Protection of the Slovak Republic if you believe that your rights have been violated.
7. SECURITY OF PERSONAL DATA
7.1 The administrator declares that he has taken all appropriate technical and organizational measures to ensure personal data protection.
7.2 Technical measures include:
- Encrypted access to websites (HTTPS/SSL)
- Encryption of customer passwords in the database.
- regular system updates
- regular data backups
- secured access to databases
- monitoring of security threats
7.3 Organizational measures include:
- Restrictions on access to personal data only for authorized individuals.
- Employee training on data protection
- establishment of internal rules and processes
- regular security audits
7.4 Only authorized persons who are bound by confidentiality have access to personal data.
8. COOKIES AND TRACKING TECHNOLOGIES
8.1 Our website uses cookies and similar technologies.
8.2 We use these types of cookies:
- Necessary cookies: necessary for the basic functionality of the site
- Analytical cookies: Google Analytics for traffic analysis
- Functional cookies: for improving the user experience
- Marketing cookies: for personalized advertisements (only with consent)
8.3 You can change your cookie consent at any time in your browser settings or through the cookie banner on the page.
9. CHANGES TO THESE TERMS
9.1 The administrator is entitled to change these policies.
9.2 You will be informed about the change:
- by publishing a new version on the websites
- by sending an email to your email address (in case of significant changes)
9.3 Changes take effect upon publication on the websites.
10. FINAL PROVISIONS
10.1 By submitting an order through the online order form, you confirm that you have read these privacy policies and that you accept them in their entirety.
10.2 You express your consent to these principles by checking the agreement in the online form.
10.3 These policies are in accordance with:
- Regulation (EU) 2016/679 GDPR
- Act No. 18/2018 Coll. on the Protection of Personal Data
- Act No. 351/2011 Coll. on Electronic Communications
10.4 For questions regarding personal data protection, please contact us at: info@konverzio.com
These policies come into effect on: 23.07.2025
Last update: 23.07.2025