Customer support widget

Customer Assistance Widget

Increase customer trust and boost sales with a personal approach in your PrestaShop e-shop. The Customer Assistance Widget is designed for online store owners who want to provide customers with instant access to expert help exactly when they need it.

Why choose our module?

🎯 Increased Conversions
Immediate availability of expert help increases customer trust and conversions by up to 25%. Customers feel more confident when shopping knowing they can contact an expert.

⚡ Smart Assignment
The module automatically displays the right consultant based on the product category. A customer browsing electronics will see an IT expert, while someone looking at clothing will see a fashion advisor.

🔧 Full Control
Complete management of consultants with photos, contacts, working hours, and specializations. Configurable display of all widget elements.

🎨 Professional Appearance
Modern, responsive design that perfectly integrates into your e-shop. An elegant widget builds trust and a professional image.

🌍 Multilingual Support
Full support for all languages of your store with the option to translate all widget texts.

🔒 Security
Input validation, protection against SQL injection, and compliance with PrestaShop security standards.

How does the module work?

1. Adding Consultants - Create profiles for your experts with photos and contact information
2. Assignment to Categories - Assign consultants to specific product categories
3. Display Configuration - Set which information should be displayed
4. Automatic Display - The widget automatically appears on product pages and in the cart

An ideal solution for e-shops with technical products and premium brands requiring consultation!