Think of visiting a website like ordering food at a restaurant. You sit down, ask waiter for a specific soup, waiter goes into kitchen, but suddenly a loud crash happens behind closed doors. Waiter returns with a worried face and simply says, "Sorry, something went wrong in kitchen, we cannot serve you." That is exactly what Error 500 means.
Error 500 is technically called an Internal Server Error. It is a very generic message that computer server displays when it encounters a problem it did not expect and does not know how to handle. It tells you that website host server crashed while trying to prepare page you asked for, but it cannot specify exact reason on screen.
Many different things can trigger this digital headache. It could be a typo in website code, a conflict between two newly installed modules, or server running out of temporary memory. Because message is so vague, it can feel frustrating for both visitors and online store owners.
When you see this error, it does not mean your computer is broken or that website is gone forever. It just means website administrator needs to look behind kitchen doors, check hidden error logs to see what caused crash, and fix broken code line or server setting to make website accessible again.